To listen on the phone right you must listen without any distractions and not take any notes. If you take notes you are not listening to what the prospect is saying. Think about listening to a professor talking in a lecture and a student asking what did he last say? It disturbs the entire class. The prospect on the phone is bothered by that the same way.
You have 30 seconds for the prospect to determine if he wants to do any business or anything personal with you as well. If he does not like you within that 30 minute time period he will not want to do anything else. Before people trust you they want to know you and like you. If you do not do that they are not going to believe a thing that you say.
Lawrence Bergfeld
Learn How To Think Critically
Lawrence Bergfeld
917-399-6207
lpbergfeld@gmail.com
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